Shipping policy

Last updated: October 30, 2025

Good Brother Handcrafted operates this store and website, including all related products, content, and services, in order to provide a premium candle and home fragrance experience. This Shipping Policy applies to all purchases made through our online store within the United States.

Shipping Coverage

We currently ship within the United States only.

Processing Time

Orders are typically processed and shipped within 1–2 business days. During periods of high order volume, processing may take up to 3–5 business days.

Shipping Rates

• Free shipping on orders over $50
• Flat-rate shipping of $5 for orders under $50
• Free local delivery available in Champaign–Urbana and Savoy, Illinois

Carriers

Orders are shipped via USPS, UPS, or FedEx, depending on the destination and package size.

Tracking Information

You’ll receive a shipping confirmation email with tracking details once your order has shipped.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact info@goodbrotherhandcrafted.com with your order number so we can help make it right.

Order Changes and Address Updates

If you need to update your shipping address or modify your order after purchase, please contact us as soon as possible. Once an order has shipped, we are unable to make changes to the delivery address.